If you license the platform or own the source code, you run it yourself. Support & Maintenance keeps it current for you.
What a plan covers
- Updates — new versions and features installed for you.
- Fixes — issues investigated and resolved.
- Priority support — a direct line to the team that builds the platform.
- Health checks — regular reviews of performance and setup.
- Security patches — applied as soon as they are ready.
- Advice — help planning what to build next.
Plans
| Plan | Price | Includes |
|---|---|---|
| Basic | $390 / month | Platform updates, email support |
| Priority | $790 / month | Everything in Basic, priority queue, monthly health check |
| Dedicated | $1,490 / month | Everything in Priority, a named engineer, small changes included |
Billed monthly, cancel any time. Order and pay in My Account.
Aren't upgrades already included?
Yes — every plan includes platform upgrades. A support plan adds priority support, fixes and help bringing upgrades into any custom code you built on top.
Custom changes
The team can maintain custom features it built, and review ones your team built.
Do rented White Label DSPs need this?
Usually not: a rented platform runs on AdTech Europe's servers with upgrades and ongoing support included.
Related: What support covers, and support tiers · Renting or owning the DSP — which should I choose?