What the Support Center covers
Launching, customizing, operating and scaling your branded DSP — onboarding, branding, advertiser setup, integrations, supply, traffic quality, billing and technical guidance.
Support by plan
- Trial — support for account setup, platform access, branding questions and general onboarding guidance.
- Monthly — standard support.
- Annual — priority routing.
- Acquisition — a dedicated contact.
Higher-tier and acquisition clients may receive more dedicated support depending on the agreement.
Specific things support can help with
- Branding and domain — logo, colour palette, custom domain, SSL, transactional emails and sender settings. See Branding your platform: domain, logo and emails.
- Supply and SSP integrations — OpenRTB, XML, SSP connections, direct publishers, custom supply. See Bringing your own supply partners.
- Tracking and analytics — marketplace integrations for GA, GTM, pixels, attribution, CRM and payments. See The App Marketplace.
- Traffic quality — risk scores, blocklists, traffic sources and quality signals. See What can be blocked, and the four action levels.
You don't need ad-tech experience. The platform is self-serve and managed; onboarding, platform setup and advertiser flow are all supported.
Discussing SLA needs? Book a meeting — support and SLA arrangements can be discussed for larger deployments.
Sep 7, 2026