Trials, refunds and cancellation

The 14-day free trial

No card required, full platform access, cancel anytime with zero charge. See How the 14-day free trial works.

30-day money-back guarantee

If you're not satisfied within 30 days of your first subscription payment, contact support and we'll refund it.

Advertising balance is not refundable

Balance top-ups can't be refunded, because media is bought and delivered on live exchanges in real time. However — unused balance never expires and stays on your account.

Cancelling

Cancel from your Admin Portal in one click.

  • Monthly plans stop renewing immediately.
  • Annual plans run to the end of their term.

Switching plans

You can upgrade or downgrade between Monthly and Annual anytime from the Admin Portal. Stripe prorates the difference automatically, so you never pay twice for the same period.

For full terms see the Refund Policy.

Sep 7, 2026

Not finding what you're looking for? Contact Us Directly