Advertising on AdTech Europe runs on a prepaid basis: you add funds first and campaigns spend from that balance.
Adding funds
- Sign in to My Account.
- Open Billing and choose Add Funds.
- Pay by card in a few clicks.
Card and wallet payments go through Stripe; AdTech Europe never sees your card number. The support center describes the same steps.
Good to know about credit
- Unused advertising credit expires 12 months after it was added.
- Unused credit can be refunded on request, minus payment processing fees and any bonus credit, unless the account was closed for breaking the policies.
- Spend already delivered is not refundable.
These rules come from the Refund Policy.
Buying inventory at volume
The Advertising Inventory service lets you choose prepaid or Net 30 terms.
Running your own platform?
On your own DSP, your advertisers top up through your payment gateways. Stripe, PayPal Checkout, Paddle, Checkout.com, Adyen, Braintree, Payoneer, Revolut, Wise and Crypto Payments (USDT, BTC and more) are free to connect.
Campaign not spending after a top-up?
Every campaign shows the reason on its status, for example a bid that is too low or targeting that is too narrow.
Related: Payment methods and currencies · Cancellation and refunds