Yes. The Support Center says it plainly: write to us and the team walks you through it, or book a short call.
What we can help with
- Choosing a format and the countries and devices to start with.
- Setting a realistic bid and budget, so the campaign can actually win traffic.
- Connecting conversion tracking before launch, so results are measured from day one.
- Reading the first results and deciding what to change.
How to ask
- Email support@adtech.eu
- Live chat
- WhatsApp at +1 470 570 7000
- A scheduled Zoom call with screen-share
Before the call
Have these ready:
- The landing page you want to promote.
- Your goal: clicks, conversions or video views.
- Your budget: daily and in total.
- Your creatives, or an idea of what you can produce.
For operators: helping your own advertisers
If you run a White Label DSP, your advertisers come to you, under your brand. Many operators give new advertisers a short onboarding call for their first campaign; it is one of the best ways to turn a sign-up into a repeat top-up. The AI Campaign Builder plugin can also suggest a full setup from a plain-language brief.
Related: Creating a campaign · Onboarding your first advertisers
Nov 13, 2026