Requesting an app that isn't listed

If the tool you need isn't in the marketplace, it can usually be added.

What can typically be integrated

Most REST, S2S or pixel-based tools can be added on request as a custom integration.

How to request one

Contact support with:

  • The platform name
  • Your use case โ€” what data needs to move, in which direction
  • Any API documentation the vendor publishes
  • Whether you already hold an account with them

Timelines

  • Standard integrations are usually live within one business day of purchase.
  • Custom or complex setups โ€” server-side, advanced event mapping โ€” are scoped separately with a delivery date before work starts, so there are no surprises.

Swapping or removing an app later

Open a support ticket and we'll disable or replace it. There's no lock-in on marketplace add-ons.

Related: What marketplace fees do and don't cover ยท Support channels and response times

Sep 7, 2026

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